Last Updated: [Insert Date of Publishing]
This Refund and Pricing Policy applies to all purchases made on www.skild.co.in and associated platforms (the “Platform“), operated by Adivantures (“SkilD“, “we“, “us“, “our“). It should be read together with our Terms and Conditions and Privacy Policy.
1. Pricing Structure
SkilD offers programmes across the following tiers, with fees as displayed on the relevant programme page at the time of enrollment:
- Free Programmes — offered for a limited duration; no fee applies.
- Low-Cost Resources — starting at ₹99.
- Short Certification Courses — starting at ₹499.
- Flagship PG Certification Programmes (Data Engineering, Data Analytics, Data Science & AI) — fees as displayed at enrollment, with instalment/financing options where available.
- Corporate and Institutional Training — custom pricing governed entirely by a separately executed written agreement, not by this Policy.
All fees are exclusive of applicable taxes unless stated otherwise, and are displayed in Indian Rupees (₹) unless a different currency is indicated for international payments.
2. Payment Methods
We accept payments through Razorpay, PayU, Stripe, and PayPal. Where you choose an instalment or EMI plan, this may be facilitated through EasyPay, Cashfree, Razorpay, Earlysalary, or your credit card issuer. Any interest, processing fee, or other charge applied by a financing partner is set and disclosed by that partner at the time you select the plan, and is payable by you to that partner directly — SkilD does not set, control, or receive these charges.
3. Refund Eligibility — Flagship PG Certification Programmes
You may request a refund of fees paid towards a Flagship PG Certification Programme if:
- Your request is made within 7 calendar days of your enrollment date, or before the commencement date of your batch/cohort, whichever is earlier; and
- You have not accessed more than 10% of the self-paced/recorded content, and have not attended more than one live session, of the programme.
Refund requests that do not meet both conditions above will not be entertained, regardless of reason, including non-usage or dissatisfaction with the programme.
4. Non-Refundable Items
The following are non-refundable / final sale, given their nominal price and the administrative cost of processing such requests:
- Low-Cost Resources (from ₹99)
- Short Certification Courses (from ₹499)
- Any registration, processing, or convenience fee charged separately from the programme fee
- Taxes (GST) already remitted
- Interest or financing charges already accrued with a third-party EMI partner
5. How to Request a Refund
To request a refund, email atharva@skild.co.in with your registered email ID, payment reference/transaction ID, and reason for the request. We will acknowledge your request within 2 business days and communicate whether it is approved within 7 business days of receipt of all required information.
6. Refund Processing
Approved refunds will be processed to the original payment method or, where required, directly to your bank account via NEFT/IMPS/RTGS, within a reasonable period and in accordance with timelines prescribed by the Reserve Bank of India and applicable payment gateway rules. We may request supporting documentation (such as a cancelled cheque) to verify bank details before processing a refund. Duplicate payments made in error will be refunded to the original payment source within a reasonable period upon verification.
7. Instalment Plans and Non-Payment
Third-party financed plans: If you have financed your programme fee through EasyPay, Cashfree, Razorpay, Earlysalary, or a credit card issuer, any default in repayment is governed entirely by your agreement with that financing partner. SkilD is not responsible for, and does not control, the consequences of such default.
Direct instalment plans with SkilD: If you have opted to pay SkilD directly in instalments and fail to pay any instalment when due, SkilD reserves the right to downgrade your enrollment to the immediately lower-tier programme for which your payments to date are sufficient, and to retain the balance already paid towards the higher-tier programme as consideration for costs incurred and services rendered, without further refund, to the extent permitted under applicable law.
8. Cancellation or Rescheduling by SkilD
If SkilD cancels or indefinitely postpones a batch before it commences, affected Learners will be offered, at SkilD’s discretion, either a full refund or a transfer to the next available batch at no additional cost.
9. Corporate and Institutional Training
Refunds, cancellations, and payment terms for Corporate and Institutional Training engagements are governed exclusively by the specific written agreement executed between SkilD and the relevant organisation or institution, and not by this Policy.
10. Changes to This Policy
SkilD may revise this Policy from time to time to reflect changes in our offerings or applicable law. The version in effect at the time of your enrollment shall govern your purchase, unless a change is required by law to apply retroactively.
11. Contact Us
For any questions regarding pricing or refunds, contact:
Atharva Vandhye, Chief Operating Officer Email: atharva@skild.co.in | Phone: +91-9179887246 Address: C-231, Rohnipuram, Dangania, Raipur, Chhattisgarh, 492001