The website “www.skild.co.in” (“Website”) is owned and operated by Adivantures (“Proprietorship”). [The Proprietorship is engaged in the business of disseminating educational content to users through different media including but not limited to audio, visual, textual, or physical means, whether live or pre-recorded, specific details of which are more fully described in the sales brochures made available to you under the web page for each specific course on our Website (“Services”).]
This Cancellation & Refund policy (“Privacy Policy”) sets out the practices of the Proprietorship with respect to the transactions that take place in case of a refund or cancellation request requested. This policy is an extension to & restatement of the policies mentioned under the terms of use.
You acknowledge that the Services purchased by you are non-transferable and non-refundable. You acknowledge that we are under no obligation to refund any fees and applicable charges paid by you, in full or partially, under no circumstances, including for modifying and extending the duration of the Service, change in the commencement date of the Service, your failure to attend or participate in the Service, modification of the structure or content of the Service.
However, upon rare occasions & on valid grounds, SkilD Education will accept cancellation requests made 15 days or more in advance of the scheduled batch commencement. A cancellation fee equivalent of the blocking amount (Capped at INR 2000/-) will be charged.
For cancellations made within 14 days of the scheduled batch commencement, a cancellation fee of 100% of the total blocking amount(Capped at INR 5000/-) will apply.
Deferrals
If a learner intends to defer the enrollment to the next batch, we kindly request that our team be notified at least 15 days in advance.
Deferral may incur an additional fee.
Please note that this cancellation policy applies unless otherwise specified for specific services or promotions offered by SkilD Education. We highly recommend reviewing all terms and conditions specific to your particular program before enrolling.
For cancellations or deferrals, please contact our student support team at support@skild.co.in Or call on +91 9179887246.
Notification of Changes
From time to time, we may update this Cancellation & Refund Policy to reflect changes to our information practices with due notice to you via the Website or by email. You acknowledge that it is your responsibility to check this Policy Page for updates periodically. Your continued use of the Website and Services following the posting of any changes to this Privacy Policy will be deemed to constitute an acceptance of those changes.
Grievance Redressal
If you wish to raise a query or complaint with us, please contact our Grievance Officer (contact details set out below) who shall acknowledge your complaint within 24 (twenty four) hours from the time of receipt of such complaint. Kindly note that once your complaint is received, we shall use our best efforts to redress it within a period of 15 (fifteen) days from the date of receipt of such complaint.
Grievance Officer
Name: Aditya Vandhye
Designation: Proprietor
Email ID: hello@skild.co.in
